Pixie’s Policies

Payment Policy

A deposit is not needed, unless if a special order is placed for an item that we do not usually stock. Payment is expected upon completion of the work. We accept cash, check or credit card in person. You can also mail us a check or pay by credit card online via the electronic invoice you receive. All returned checks will incur a $50 fee.

Refunds & Returns Policy

All charges for permanently installed work (i.e. water well), service calls, and labor are non-refundable. Purchased goods may only be returned for full refund within one week of pickup/delivery if unopened and/or unused. Purchased goods that have been opened and/or used may be returned for a partial refund at the company’s discretion.

Privacy Policy

When you employ our business for service, we will collect some personal information from you. This includes your name, phone number, email address, mailing address, billing address, physical address, and ag/timber numbers. We do not store any payment information, and we do not share any information that we collect.

Pixie Water Wells is a family-owned company, in business since 2006. Based out of Center, TX, and serving Shelby County and the surrounding regions of East Texas, we drill water wells, install and service pumps, pressure systems, and filters, and do our best to provide high quality work.

Class III Water Treatment Specialist License #WT0006663 Regulated by Texas Commission on Environmental Quality
P.O. Box 13087 Austin, TX 78711
(512) 239-1000

Texas Driller & Pump Installer License #58343WP
Regulated by Texas Department of Licensing and Regulation
P.O. Box 12157 Austin, TX 78711
1-800-803-9202 | (512) 463-7880